What hardware do I need for this POS?
Whatever you already have. Tahlib runs in a web browser, so any reasonably modern tablet, laptop or desktop works as a till. There is no proprietary terminal to buy or lease, and adding a second till at peak is a matter of opening the page on another device.
Does it handle UAE VAT and tax invoices?
Yes. 5% VAT is calculated line by line rather than added to the total, and every tax invoice carries a ZATCA-style QR code. You can print the receipt, and the guest can download the invoice from their phone.
Can I split a bill between several people?
Yes. Choose how many ways and the per-person amount is shown on screen. You can mix methods on one check — part cash with the change calculated, part card — and add a tip from a preset or a custom amount.
What happens if a table orders again after the kitchen has started?
The new items join the same check rather than opening a second order, and they fire to the kitchen as a fresh ticket so the round is not buried inside one that is already cooking. Staff are notified that a round was added.
Does it work in Arabic?
Yes. Staff choose their language and the whole interface flips to right-to-left. Menu items, sizes and add-ons carry names in both languages, so kitchen tickets stay readable whichever language the person reading them prefers.
Does the POS work offline if my internet drops?
Not today — the POS needs a connection, because the order, the kitchen screen and the bill are all the same live record. If unreliable connectivity is a real risk for you, tell us before you commit; we would rather you knew now than found out on a Friday night.
Can I stop staff giving discounts or voiding items?
Yes. Access is role-based, so you decide which roles can discount, void or refund. Whatever they do is written to a tamper-evident audit log with their name, the time and the reason they picked.
Can I scan barcodes?
Yes. The search box accepts a scanner’s input, so a scanned item drops straight into the order — useful for packaged goods, retail lines and bottled drinks.
Do loyalty rewards work at the till?
Yes, if you run the Loyalty product. Staff enter the six-character code from the guest’s app, or spend points against the bill. The discount is applied before the guest is shown the total, and points are capped by your program’s own limits.
How long does it take to switch from my current POS?
Import your menu from a spreadsheet, switch on the modules you need, and you can be taking orders the same afternoon. There is nothing to install, so you can run Tahlib beside your current till for a service or two before you move over fully.
Does it connect to my kitchen screen and my stock?
Yes, when you run those on Tahlib. Orders appear on the kitchen display with their station, modifiers and notes, and menu items linked to ingredients deduct stock as they sell.
Can I run more than one branch?
Yes. Each branch runs its own till, and with the Chain Dashboard you push one master menu out to all of them and see every branch’s numbers side by side.