When a delivery order is ready, it joins the dispatch queue on its own. You hand it to an available rider in two clicks, the rider gets a notification on their phone, and every step from pickup to the photo at the door is recorded — without a single call to ask where the order is.
A delivery from the kitchen to the door, and the board that runs it.
Most restaurants with their own riders dispatch by shouting across the pass and following up by phone. Nobody knows which rider has which order until somebody calls.
Two riders head for the same order and one waits for an order that went out ten minutes ago. When a guest says it never arrived, there is nothing to check but someone’s memory.
The queue fills itself from the kitchen. A rider can only carry one run at a time, so nothing is double-assigned. Every status change is time-stamped, and the rider photographs the drop before marking it delivered.
Your riders still know the city better than any software. You stop running them from your phone.
Set up your riders once; after that, the kitchen drives the queue.
Name, phone, vehicle — bike, scooter, car or e-bike — and plate. Riders use the rider app in their phone’s browser, with nothing to install from a store.
Riders switch themselves online in the app, and you can set anyone online, on break or offline from the dashboard.
When a delivery order is marked ready, a delivery joins the queue with its address. Nothing to re-enter.
Pick from the riders who are online and free. Their phone shows a “New delivery” notification.
Open the address in their maps app, call the guest with one tap, mark it picked up and on the way.
The rider app opens the camera; a photo is required before the rider can mark the delivery done, with an optional note.
Delivered today, the month’s average delivery time, and a per-rider count of delivered runs for any date range.
The board and the rider app refresh every five seconds, so nobody has to reload to see a new job.
Grouped by the job, not by the screen it lives on.
The queue, the riders and the runs on one screen.
Enforced by the system, not by the dispatcher’s memory.
In the rider’s phone browser, no store download.
Something to check when a guest says it never came.
For teams with their own systems.
Riders are on a bike with one hand free. The app is built around the four things they need to do, each a single tap.
A “New delivery” notification arrives the moment you assign one, and the jobs list refreshes every few seconds while they are online.
The address opens in whatever maps app is on the phone, and the guest’s number is a call button. No copying an address out of a message.
Each job shows only the next step — mark picked up, mark on the way, mark delivered — so a run cannot skip ahead.
Marking a drop delivered opens the camera first. No photo, no delivered — from the rider’s side.
Dispatch picks up where the rest of Tahlib leaves off, so a delivery order is never typed in twice.
Delivery orders taken at the till carry the guest’s phone number and delivery address onto the run.
Guests who choose delivery on your own ordering page join the same queue as till orders.
When the kitchen marks a delivery order ready, it joins the dispatch queue.
Every delivery is tied to its order, so the bill, the items and the run are one record. Rider Dispatch includes the order list.
Send assigned, picked-up and delivered events to your own systems as they happen.
Products are switched on individually, each priced per branch. View all products
Same board, different delivery operation.
Written around how delivery actually works here.
Villa, street, community — the address opens in the rider’s own maps app, where they can search it the way they always do.
Each rider carries their vehicle type and plate, so you know who can take the big catering order.
Riders use the app in their own phone’s browser — no company devices and nothing to install from a store.
A new run arrives as a notification on the rider’s phone the moment you assign it, so nobody waits by the pass for a shout.
No. When a delivery order is marked ready, a delivery joins the dispatch queue with its address. You only choose the rider.
No. You assign each run from a list of riders who are online and free. Automatic assignment, batching several orders into one run and route planning are not in the product today.
No. There is no GPS tracking or live map, and no estimated arrival time. The board shows each rider’s status and each run’s step.
The guest’s tracking page follows the order — preparing, ready, on its way — not the rider’s position.
The photo is taken and stored with each delivery, but viewing it from the dashboard is not available yet. A manager can also mark a run delivered without one.
No. The payouts screen counts delivered runs per rider for any date range, which is the starting point for settling up — the settlement itself happens outside Tahlib.
The rider sees the order total on each job, but cash collected by riders is not tracked separately today.
No. The rider app runs in the phone’s browser. Riders sign in with their own account, which you link to the rider in the dashboard.
The rider app and the dispatch screens are in English today.
It is priced per branch, per month, with a free trial — switched on and off from your dashboard. The pricing section above shows the current figure and what it drops to as you add branches.
Add your riders, take a delivery order, and watch it queue, go out and come back with a photo.
No card to start · nothing to install · cancel whenever