Can it recommend a dish I don’t have, or the wrong price?
No. Every result is one of your dishes, read from your menu when the guest asks, at today’s price. Where an AI model helps with unusual phrasing, it only turns the guest’s words into filters — it never sees your dishes or prices and never chooses one.
Which languages does it understand?
English and Arabic, including Gulf phrasing, plus common Hindi and Malayalam requests, and mixes of them. The ask bar and results are shown in English or Arabic, following the guest’s menu language.
Does it work with voice?
Voice search is in Beta. Where it is switched on, guests tap the microphone and speak; the recording is turned into text and discarded, never stored. Typing and quick suggestions always work.
How does it handle allergies?
A guest who says “no nuts” never sees a dish you tagged with nuts, or one whose description names nuts, pistachios or similar — even among the closest options — and the exclusion stays on for their visit. It works from the allergen information you enter, so every allergen answer comes with a note to confirm with your staff.
Do I need to rewrite my menu?
No. It reads the names, descriptions, categories, allergens and dietary tags you already have. Adding a spice level and a few search tags to each dish makes the answers sharper.
Can guests order from the results?
Yes, with QR Ordering: results have the normal Add button, dishes with options open the usual options sheet, and checkout is unchanged. Without QR Ordering, Smart Menu still helps guests find dishes on your view-only menu.
Can another restaurant’s menu ever appear?
No. Each restaurant’s Smart Menu searches only that restaurant’s menu, and the separation is enforced by the database itself — not by instructions to an AI model.
Do you store what guests type?
No. Tahlib keeps what was searched for — like “chicken, spicy, under 40” — to count usage, but not the guest’s own words or recordings, and nothing that identifies the guest.
How do I know it is working?
Your Smart Menu page shows how many guests used it, how many searches they made, how many dishes they added to the cart from the results, the orders that included one, and the sales of those dishes before tax.
Is there a limit on questions?
Ordinary use is included in the per-branch price, and most questions use no AI at all. A fair-use limit applies to the AI-assisted part; if a branch ever reaches it, Smart Menu keeps answering from your menu and your guests can still order.
What does it not do yet?
Adding to the cart by voice (“add the second one”), comparing dishes side by side, suggestions based on a guest’s past orders, and asking through WhatsApp are not in the product yet. Smart Menu is on the guest menu, not the POS.
What does it cost?
It is priced per branch, monthly or yearly for less, with a free trial and no per-question charges — switched on and off from your dashboard. The pricing section above shows both figures.